Privacy Policy

Last updated: August 2026

Gungchil River Cruise ("Gungchil", "we", "us", or "our") operates this website and our booking service. This Privacy Policy explains what information we collect when you use our site or book a cruise with us, why we collect it, and how we handle it. By submitting a booking request or otherwise using this site, you agree to the practices described here.

1. Information we collect

We collect information you provide directly to us, primarily when you submit a tour request through our booking form. This may include:

Your name and phone number
Your preferred tour date, cruise package, and group size
Your guest privacy preference (whether you're open to sharing the boat with other travellers on the same date)
Any messages or notes you send us directly, such as by phone, email, or social media

We also automatically collect some technical information when you browse the site, such as your browser type, device type, and general usage patterns, to help us understand how the site is used and to keep it running smoothly.

2. How we use your information

We use the information we collect to:

Review, confirm, or follow up on your tour request
Communicate with you about your booking — for example to confirm your tour time, or let you know if a date needs to change
Manage our tour calendar and avoid double-booking a boat
Improve our website, packages, and overall guest experience
Meet legal, accounting, or safety record-keeping requirements

We do not use your information for automated decision-making that produces legal or similarly significant effects, and we do not sell your personal information.

We do not sell or rent your personal information to third parties. We may share limited information in these situations:

With our team: staff and crew who need it to plan and run your cruise.
With other guests, only if you agree: if you choose the "allow other guests" option when booking a shared-availability package, your first name and group size may be visible to our team when arranging the shared boat — we do not share your phone number or full booking details with other guests.
With service providers: for example, our booking database and hosting providers, who process data on our behalf and are bound to protect it.
Where required by law: if we're legally required to disclose information, such as in response to a valid legal request.

4. Cookies & similar technology

Our site uses minimal local browser storage to remember simple preferences, such as your chosen language (English or বাংলা). This is not used for advertising or cross-site tracking. If we ever introduce analytics or marketing cookies in the future, we will update this policy and, where required, ask for your consent first.

5. Data security

We take reasonable technical and organizational measures to protect your information, including access controls that limit booking data to authenticated staff accounts and encrypted connections between your browser and our systems. That said, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data retention

We keep booking records for as long as reasonably necessary to manage your tour, maintain accurate business and accounting records, and resolve any disputes. If you'd like us to delete older booking records that are no longer needed, you can reach out using the contact details below.

7. Your rights & choices

You can ask us to:

Confirm what information we hold about you
Correct inaccurate information
Delete your information, where we're not required to keep it for legal or accounting reasons
Tell you more about how a specific piece of information is used

To make any of these requests, contact us using the details in Section 10 below.

8. Children's privacy

Our booking form is intended for use by adults arranging travel. We do not knowingly collect personal information directly from children. Children may of course be included as part of a guest count on a family booking made by an adult.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We'll update the "Last updated" date at the top of this page when we do. We encourage you to review this page occasionally.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your information, please reach out:

Eco Resort, Purbachal, Dhaka
+880 1XXX-XXXXXX
hello@gungchilrivercruise.com

This page is a general-purpose template provided for convenience and does not constitute legal advice. We recommend having it reviewed by a qualified professional familiar with applicable data protection laws before relying on it.